Previously, she was Executive Vice President, US Card Products and Benefits, leading American Express Consumer Charge and Lending portfolios, Co-Brand products and Membership Rewards. The idea behind the waterfall method is to gradually release the tracks of an EP until the entire release is made available with the last track's drop. She serves on the University of Michigans Tri-State NextGen Leadership Council, is a member of the Institute for Public Relations Board of Directors, is on the National Trust for Historic Preservation Board of Trustees, sits on the Board of All in Together, and is a member of the Arthur W. Page Society. Marketing Strategy of American Express - American Express Marketing Strategy February 16, 2018 By Hitesh Bhasin Filed Under: Brand Strategies The pioneer and one of the companies revolutionising the digital payment system are aggressively capturing the developing nations. Sanjay Khanna who is currently the chief operating officer, American Express Banking Corp., (AEBC . Howard Grosfield is President, U.S. Consumer Services at American Express, a role he assumed in May of 2022. He earned his BA from Stanford University and his MBA from the Wharton School at the University of Pennsylvania. The organizations he oversees comprise approximately two-thirds of the companys total workforce. He was also a lawyer with Osler in Toronto. Mohammed Badi is the President of Global Network Services (GNS) at American Express. Amex Flex provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. from the University of Toronto. Previously, David was Chief Credit Officer for the U.S. Consumer business and EVP of Credit and Fraud Risk Capability responsible for risk management for U.S. Consumer Services. In this capacity, Rick had responsibility for key risk disciplines including, Enterprise Risk Management, Model Risk Management, Credit Risk Oversight, Operational Risk Governance, and Global Privacy Oversight. Before joining American Express, Steve spent four years as a management consultant at Arthur Andersen. When expanded it provides a list of search options that will switch the search inputs to match the current selection. . Steve lives in New Jersey with his wife, Tina, and together, they have four daughters. Kantar Consulting. Previously, Ms. Majoras served as Chair of the Federal Trade Commission from 2004 until 2008, where she focused the agency on driving data security and protecting consumers from emerging forms of fraud. In this role, he oversees the Technology organization, which partners with the business to enable, support, and drive the companys business growth and innovation. She was instrumental in leading the companys innovative growth strategy into industries that traditionally did not accept credit cards, including quick service restaurants, healthcare, government, insurance, telecommunications, charities, and rent. Laureen E. Seeger is Chief Legal Officer of American Express Company, a position she assumed in July 2014. Mr. Brennan is the former CEO, CFO and Chairman of the Board of The Vanguard Group, Inc., the former Chairman of the Board of Governors of The Financial Industry Regulatory Authority (FINRA), and the former Chairman of the Financial Accounting Foundation. She also serves as an officer of the American Express National Bank. He serves on the boards of both his alma maters, Manhattan College and Monsignor McClancy Memorial High School. Onsite 4-5 days per week in the office. At CBS, she was part of the team that was nominated for two Emmy Awards and won the Alfred I. duPont Award for political coverage during the 2008 election. Earlier in his career, Mr. Baltimore served in a variety of roles at Hilton Hotels Corp., Marriott International Inc., and PricewaterhouseCoopers LLP. Prior to his time at McKesson, Jeff spent 13 years at AMR Corp and its principal subsidiary American Airlines, ultimately becoming the company's CFO in 2002. Alan is passionate about supporting the community and serves on the boards of Brooklyn Community Services and The League Education and Treatment Center, both of which are Brooklyn-based non-profit organizations. She currently serves on the corporate boards of Nordstrom, Inc. and RLJ Lodging Trust. Our Culture. As Chief Risk Officer, David is responsible for overseeing the companys risk profile, ensuring safety and soundness, and maintaining the companys control and compliance environments. He has a passion for large-scale business transformation and is committed to building talent and diversity in the workplace. He held a variety of financial and operations positions at American, including leading the companys Europe, Middle East, and Africa operations while based in London. Company Contact Search. So what is the Marketing Strategy of American Express? Raymond Joabar is Group President of American Express Global Merchant & Network Services (GMNS) organization. American Express International Inc. Card Division Working Hours Mon - Fri 08:30am - 05:00pm Address: American Express Al Borg Bldg (Al Nahar) 4th floor Al Borg Square, Down Town P.O.Box 11-1707 Beirut, Lebanon Telephone Number (s) Customer Services (+9611) 977800, (+9611) 977844 Fax Number (+9611) 977810/841 Morocco Morocco - Casablanca He is also a member of the American Express Executive Committee, which develops the companys strategic direction and key policies. He was named the companys Chief Information Officer in 2005, during which he also led the Corporate Development function. Alspach joined Amex a year ago as marketing director for new card members acquisition in the UK. American Express aims to drive $100 billion in spending at small businesses and invest $500 million on initiatives that support more resilient and equitable communities The company recently. He holds a bachelors degree and LLB (J.D.) Ms. Parkhill is the Executive Vice President and Chief Financial Officer of Medtronic, where she leads the global finance organization and key supporting functions, including Treasury, Controller, Tax, Internal Audit, Investor Relations, Corporate Strategy and Business Development. American Express 13 years 10 months Director, Head of Marketing and Strategy, Hong Kong & Taiwan, Global Corporate Payments May 2011 - Jun 20143 years 2 months Head of Cathay Pacific. He then became Senior Vice President, UK Country Manager, as part of the OneEurope organization and he was then appointed as EVP of Consumer Europe, Joint Ventures EMEA, and ICS Member Engagement. Vice Chairman and Chief Financial Officer, American Express Chief Credit Officer and Executive Committee Member, Executive Vice President, Chief Audit Executive Internal Audit Group, Group President, Global Merchant and Network Services, Group President, Global Commercial Services and Credit & Fraud Risk, President, Enterprise Strategic Partnerships, Chief Operating Officer, American Express National Bank, Executive Vice President and Chief Information Officer, Chief Executive Officer American Express National Bank, and Group President Enterprise Services American Express Company. Mr. Phillips previously served on the Federal Reserve Bank of New Yorks Board of Directors, as well as, on President Obamas Economic Recovery Advisory Board. Under his leadership, American Express has launched innovative payment, financial management and lifestyle offerings for consumers and businesses, expanded strategic partnerships, enhanced digital capabilities, reshaped its strategy to drive growth in international markets and became the first foreign payments network to receive a clearing license in mainland China. The company operates through three segments:. Prior to BNY Mellon, Monique was at PepsiCo for 13 years where she served in a number of increasingly senior HR leadership roles, including assignments in Dubai and Chicago, as well as in their Purchase, NY headquarters. IT Department American Express employs 34,816 employees. She is a member of Adweeks Diversity, Equity and InclusionCouncil and the Global Sponsor of the colleague Diversity Action Network at American Express. Elizabeth Rutledge is the Chief Marketing Officer at American Express, overseeing global media, sponsorships, experiences, strategic brand planning and customer insights. In this role, Rick is responsible for the administration of programs and services provided by AENB in partnership with the CEO and other executive officers of the U.S. Bank and for ensuring that all aspects of the U.S. Banks activities are fully integrated into the way it operates the companys U.S. businesses. In addition, as Group President of Enterprise Services, Anr leads American Express largest shared services organizations that support the entire company globally, including its technology, digital capabilities, customer servicing, consumer travel, real estate, purchasing and enterprise transformation functions. She joined P&G in 2008, overseeing the companys legal, government relations, brand protection and corporate governance functions. Prior to joining American Express, Alex was a Managing Director and Partner at Boston Consulting Group (BCG) with deep experience in payments. 20122 ans. Mr. de la Vega is the former President and CEO of AT&T Mobile and Business Solutions and the former Chief Operating Officer of Cingular Wireless. Anna Marrs is Group President of Global Commercial Services and Credit & Fraud Risk at American Express. Rafa joined American Express Mexico in February 1999 and has served in multiple positions in the organization, among them VP for Small Business Services International, VP of Acquisition, Strategic Partnerships and Small Businesses for the Mexican market, Country Manager of Spain and SVP of Proprietary Consumer Services, Western Europe. 46% of employees say "Yes, they approve of the job the executive team is doing at American Express", with 67% of the Marketing department saying yes and 53% of employees with Over 10 Years experience saying yes. Jeff Campbell serves as Vice Chairman and Chief Financial Officer of American Express, overseeing the company's financial operations worldwide. Prior to American Express, Skyler served as Chief Communications Officer at WeWork, where she built a multi-disciplinary department that included communications, government relations, public affairs, strategic events, brand, and social impact. Ms. Majoras was the Chief Legal Officer and Corporate Secretary of Procter & Gamble for 12 years until her retirement earlier this year. After submitting your request, you will receive an activation email to the requested email address. Glenda has significant board experience. As Chief Risk Officer, Raymond was responsible for developing American Express and the U.S. Banks risk appetite, ensuring safety and soundness, and strengthening the control and compliance environment. Elizabeth is passionate about providing the "Powerful Backing" of American Express and demonstrating what it means to colleagues, customers and communities around the world. Andrs is also passionate about mentoring the next generation of leaders and works as an executive sponsor for the Hispanic Origin and Latin American Council at American Express. Mr. Brennan is Chairman Emeritus and Senior Advisor of The Vanguard Group, Inc., a global investment management company. American Express's Marketing Strategy covers various aspects of the business right from segmentation and targeting to the overall mission and vision of the company and the various parameters which the company executes to become the top brand that it has in the market. In this role, he leads all aspects of the U.S. Consumer Card division, as well as the companys Global Dining and Resy business, and the Centurion Lounge network. A graduate of the University of Michigan, Skyler majored in Communications Studies with a concentration in Japanese. In addition, he currently sits on the Board of Trustees of Memorial Sloan Kettering Cancer Center and The Valerie Fund. Updated: 11 May 2022, 08:05 PM IST Livemint Currently, an internal and external search for. Elizabeth sits on the Board of Directors for the Association of National Advertisers, the Ad Council and the YMCA of Greater New York and most recently joined the MMA Global Board of Directors. She serves as co-chair of the International Advisory Board for the non-profit organization British American Business. Since joining American Express in 1992, Denise has held a series of progressively senior roles throughout the company. Before joining American Express in October 2018, Mohammed was Senior Partner and Managing Director at The Boston Consulting Group (BCG) where he led the firms global Payments & Transaction Banking Practice. They are one of the largest financial services corporations. Through our enterprise ESG strategy and Community Giving from the American Express Foundation, we bring the powerful backing of American Express to our customers . View Mary Jelenek's email address (m*****@americ***.com) and phone number. He is the former Vice Chairman Emeritus of AOL LLC, a leading global ad-supported Web company and the former Chairman of Revolution Money, Inc., which was acquired by American Express in January 2010. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Louisville, KY 40233-5000 Previously, she served as Chief Risk Officer and President, Global Risk, Banking and Compliance for American Express, a role she assumed in February 2018. American Express - Head of Corporate Development Brooklyn, New York, United States . He ensures ongoing compliance with laws and regulations governing U.S. Bank policies and procedures and is responsible for helping the AENB in attaining all established operational and financial goals. He was responsible for the companys medium-to-long term enterprise-wide strategy, running the companys long-range planning process and ensuring alignment between the enterprise strategy, business unit strategies, and the M&A strategy. American Express Jan 2006 - Jul 20082 years 7 months - The brand custodian with oversight on all campaigns by bank partners ensuring they adhered to the Amex global marketing standards. She joined Standard Chartered as Group Head of Strategy and Corporate Development in 2012. American Express is bringing its US VP of customer relationship management back to local shores as its new managing director for Australia and New Zealand. Anna is also responsible for leading the team that oversees credit quality and fraud controls at American Express, helping to drive growth for the company by delivering continued best-in-industry credit and fraud results. Most recently, Rafa served as the President of International Consumer Services and Global Loyalty Coalition. She is a member of Adweeks Diversity, Equity and InclusionCouncil and the Global Sponsor of the colleague Diversity Action Network at American Express. Ms. Pike is a director of Hiscox Ltd. and Chairman of American Express National Bank. Ravi also led academia and industry research partnerships, including with the Stanford Institute for Human-Centered Artificial Intelligence, Stanford Platform Lab, and MIT-IBM Watson Artificial Intelligence Lab. Marketing Solutions. David has extensive experience in managing through business cycles and market discontinuity with a deep understanding of the consumer and small business lending industry. He plays a central role in driving the overall strategic direction of the company and accelerating growth opportunities globally. Charlotte has worked for American Express since 1999 in the UK, Australia & New Zealand. Prior to joining BCG, he spent over four years working in the technology sector. Mr. Clayton is the former Chairman of the U.S. Securities and Exchange Commission (SEC), where he was also a member of the Presidents Working Group on Financial Markets, the Financial Stability Board, the International Organization of Securities Commissions, and the Financial Stability Oversight Council. Prior, she was Executive Vice President, Global Network Marketing and Information, where she delivered powerful marketing and insights to global merchants. Elizabeth is passionate about providing the Powerful Backing of American Express and demonstrating what it means to colleagues, customers and communities around the world. Mr. Leonsis is the Chairman and CEO of Monumental Sports & Entertainment, LLC, a sports, entertainment, media and technology company that owns the NBAs Washington Wizards, NHLs Washington Capitals, the WNBAs Washington Mystics, and the Capital One Arena in Washington, D.C. They provide credit and charge cards to consumers, small businesses, mid-sized companies, and large corporations. He enjoys running, golf and photography and is an advocate for the arts. Ambassador Barshefsky is a former U.S. Trade Representative and a former member of President Clintons Cabinet, where she served as chief trade negotiator and principal trade policymaker for the United States, negotiating complex market access, regulatory, and investment agreements with virtually every major country in the world. American Express appoints Manoj Adlakha as International Head for customer marketing 1 min read . Mr. Chernin is the founder and CEO of Chernin Entertainment, LLC, a film and television production company, and The Chernin Group, LLC, which focuses on strategic opportunities in media, technology and entertainment. American Express Celebrates 45-year Colleagues View all Stories. In her role, she provides strategic guidance on partnership opportunities and ensures access to key relationships with a focus on delivering revenue growth, creating differentiated value, and improving customer engagement. David Nigro is the Chief Risk Officer of American Express and American Express National Bank (AENB), as well as head of the Global Risk and Compliance organization. Ravi came to American Express in 2022 from Wells Fargo, where he most recently served as CIO for Commercial Banking and Corporate & Investment Banking, as well as interim Chief Information Security Officer for the firm. New American Express Head Of Marketing jobs added daily. He and his wife live in New York and have three children. American Express has found a new UK head of advertising, Sarah Alspach, from within the company to replace Jeremy Hook. (212) 640-2000, Computershare In my last role at Accenture and previously on the agency-side, providing marketing thought leadership for some of the most amazing brands including IBM, HP, American Express, O2, NatWest, Disney, BBC and M&S.com. To opt-in for investor email alerts, please enter your email address in the field below and select at least one alert option. Prior to his tenure as SEC Chairman, Mr. Clayton spent over 20 years at the global law firm Sullivan & Cromwell LLP, where he was a member of the firms management committee, co-managing partner of its General Practice Group and co-head of its Cybersecurity Group, advising clients on high-profile and complex transactions, including M&A agreements and capital markets offerings, as well as legal and regulatory matters. She previously served as a principal at Katalyst Venture Partners, a private equity firm that invested in start-up technology. Make Up Artist for Nars Cosmetics/Seasoned Events Manager/Social Media Marketing Chicago, IL. He is a foreign honorary member of the American Academy of Arts and Sciences. Alan reports functionally to the Audit and Compliance Committee of the companys Board of Directors, and administratively to Chairman and CEO Stephen J. Squeri. Elizabeth has been recognized as an AdAge Women to Watch, earned an Adweek Brand Genius Award, received a Matrix Award from New York Women in Communications and was named one of She Runs Its Women of the Year. Elizabeth Rutledge is the Chief Marketing Officer at American Express, overseeing global media, sponsorships, experiences, strategic brand planning and customer insights. Anna holds an MBA from London Business School and an undergraduate degree from Northwestern University in Chicago. He also served as a director on the companys Board. After submitting your request, you will receive an activation email to the requested email address. Anr serves on the Board of Illinois Tool Works Inc. Alan resides in Brooklyn with his wife and children. She was named to Barrons 100 Most Influential Women in U.S. Finance list in 2021. She is a graduate of Princeton University and holds an MBA from New York University. Additionally, Ms. Pike serves on the boards of Bankwork$ and California State University Channel Islands. London, United Kingdom . As a member of the American Express Executive Committee and an officer of the company, Jeff plays an important role in developing the strategic direction for American Express and represents the company to the financial community. Today's guest is Tommaso Ghidini, Ph. Andrs resides in New Jersey with his wife and their three children. Before joining McKesson, Ms. Seeger was with the Atlanta law firm of Morris, Manning & Martin, LLP from 1992 to 2000, where she was Partner-In-Charge of the Technology Litigation Section, and was with the firm of Jones, Day, Reavis & Pogue from 1986 to 1992. Buyer Intent Data. For American Express, Membership is about more than the Card - it's about the people and the global experiences that enhance every day lives and make for unforgettable memories. She leads the companys customer service, credit and fraud operations serving consumers, commercial clients and merchants around the world, as well as consumer travel and lifestyle services. Elizabeth is passionate about providing the "Powerful Backing" of American Express and demonstrating what it means to colleagues, customers and communities around the world. We have 48 people on file in marketing roles at American Express, and . Mohammed had broad exposure to the strategic, operational, and organizational challenges facing the payments industry and worked with a number of fintechs, payments companies, and banks. He is a Managing Partner and Co-Founder of Recognize, a technology private equity firm. Skyler began her career in newsrooms, first at CNN, where she started as an executive assistant and rose through the ranks to become a White House producer. Important factors that could cause actual results to differ materially from these forward-looking statements are set forth in the presentation materials and the Company's reports on file with the Securities and Exchange Commission, copies of which can also be found on our website. Prior to becoming CMO and an Executive Committee member in 2018, Elizabeth held various product, marketing and insights roles at American Express. , government relations, brand protection and Corporate Secretary of Procter & Gamble for 12 years until retirement. 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