You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Perform customers fuel transactions. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Maintain proper cash levels in register drawer and change machines. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Lensa, Inc. - Lensa is a job search engine. Stock and refill products through out the entire store.6. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Want to receive job alerts for similar jobs? Store 5222 - New Smyrna Beach, FL 32168. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Visit the Career Advice Hub to see tips on interviewing and resume writing. Job Description. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. A valid drivers license is also required. Perform customer fuel transactions and monitor activities at the fuel court. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Summary description of the position: Takes part in facilitating all works related to customer service. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Ensure coffee thermals are filled and working properly. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. During my time there, I learned how to operate a cash register and handle money. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Know Your Worth. STR05365 - Loxahatchee, FL 33470. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Location: Field. Store 8529 - Eldersburg, MD 21784. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Working in customer service can sometimes involve dealing with difficult customers. Ensure the proper execution of assigned foodservice and beverage programs and procedures. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Processing and logging incoming calls into the CRM system. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Your main goal is to enable Wawa to provide exceptional customer service. 3.9 Part-time 2 hours ago. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Your email address will not be published. Full job description and instant apply on Lensa jobs. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Copyright 2023 Grabjobs Pte.Ltd. Pull expired items, document and discard. Handled currency and credit transactions quickly and accurately. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Learn more in our Cookie Policy. If there is any contamination, carefully clean these areas. If necessary, stop the fuel pump. Part-Time. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Be sure to comply with all laws in the state in which you work. You can update your choices at any time in your settings. Wawa, Inc. is an equal opportunity employer. Greet and provide an enjoyable shopping experience for all customers. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Please enter a Name and Password so you can update your Job Alerts in the future. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Job Description. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Averages based on self-reported salaries. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Jobs. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. He apologized and left happy.. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Location: Field. Job Description. Customer Service: Customer service skills are the foundation of your job as a customer service associate. All Rights Reserved. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Check expiration codes, face and inspect all items. Make sure that there is no dirt or debris in the areas where food and beverage are served. You can unsubscribe from these emails at any time. If you require an accommodation, please contact our Associate Service. STR08511 - Baltimore, MD 21224. Sykesville, MD. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Required fields are marked *. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Copyright 2023 Grabjobs Pte.Ltd. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. You have reached your maximum number of active job alerts. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Pull expired items, document and discard. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Learn how this feature works. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Job Title: Customer Service Associate. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. See Lead Customer Service Associate Salaries at other companies. Your input helps Glassdoor refine our pay estimates over time. If you require an accommodation, please contact our Associate Service. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Prepare suitable food and beverage according to customer orders. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Happy Veterans Day from your friends at Wawa! How To Become an Adventure Therapist: Step-by-Step Guide. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Greet and provide an enjoyable shopping experience for all customers. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. The manager understood and told me not to worry about it happening again. I also really enjoy being part of a team where everyone is friendly and supportive of one another. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. . We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Posted: November 10, 2021. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. The estimated base pay is $35,673 per year. Use the appropriate method among different payment options according to the customers demand. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Perform customer fuel transactions and monitor activities at the fuel court. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Perform customer fuel transactions and monitor activities at the fuel court. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Prepare all made to order food and/or beverages according to recipe or customer specifications. Complete other tasks as assigned by store management. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Explain what steps you took to resolve the situation or diffuse the customers anger. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Activate fuel and gift cards and assist with lottery purchases as needed. Ensure coffee thermals are filled and working properly. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Identifying customer needs. I think my outgoing personality would fit well here.. Prepare all made to order food and/or beverages according to recipe or customer specifications. great place to work Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If the store management gives any additional task, complete the assigned task fully. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . What Does an Immigration Case Manager Do? More. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Stop fuel pumps if necessary. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Companies. We would love to be a part of your professional journey. Ensure coffee thermals are filled and working properly. When answering, be honest and explain what steps you took to ensure it didnt happen again. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Click the link in the email we sent to to verify your email address and activate your job alert. Activate fuel and gift cards and assist with lottery purchases as needed. Full Job Description. Check expiration codes, face and inspect all items. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Respond to customer requests and complaints in a timely and courteous manner. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Persuasive Speaking Skills. Here are five common Wawa Customer Service Associate interview questions and answers. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Prepare all made to order food and/or beverages according to recipe or customer specifications. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Pull expired items, document and discard. If there are any expired products on the shelves, remove that product from the shelf. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. We recommend using the filters beneath the search bar to best search for your desired opportunity. Additional pay could include bonus, stock, commission, profit sharing or tips. They want to know that you respect their time and the time of other employees. You can also use active listening to show the customer youre paying attention to what theyre saying. Learn more about Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. You have already created a job alert with same filters. Find the best jobs in the US, apply in 1 click and get a job today! Stop fuel pumps if necessary. Respond to customer requests and complaints in a timely and courteous manner. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Take care to maintain the appropriate level of cash in the safes. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. See if they're hiring! If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. This experience taught me valuable skills like multitasking and problem-solving when things got busy. STR00583 - Mechanicsville, MD 20659. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Ensure that the work environment is safe at all times. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Job Description. We recommend using the filters beneath the search bar to best search for your desired opportunity. Apply Now! Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. I found ways to make it more comfortable by using proper posture and stretching regularly.. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. How can you stand out? Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Help make it more accurate by adding yours. attitude. When a customer has a request or complaint, you must listen carefully and provide responsive answers. We would love to be a part of your professional journey. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. If you require an accommodation, please contact our Associate Service. Greet and provide an enjoyable shopping experience for all customers. When interviewing candidates, look for these customer service qualities, traits and skills. Ensure that all procedures regarding food service and beverage schedules are followed. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Wawa, Inc. is an equal opportunity employer. Pull expired items, document and discard. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? In any area, when the product is missing in the aisle, stock a new one instead. Greet and provide an enjoyable shopping experience for all customers. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Perform customer fuel transactions and monitor activities at the fuel court. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Prepare all made to order food and/or beverages according to recipe or customer specifications. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Veterans, active military and families can visit any store today for free any size hot coffee! Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Join us or tag a friend to apply! Prepare all made to order food and/or beverages according to recipe or customer specifications. Unlawful discrimination will not be a factor in any employment decision. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Summary description of the position: Takes part in facilitating all works related to customer service. Maintained high standards of customer service during high-volume, fast-paced operations. Insights. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. For Technical Issues please email: recruitingsupport@wawa.com . Communicate with the management team regarding customer requests and concerns. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. And handling money CSAs ) work in a fast-paced, customer-oriented environment resourceful customer,... And activate your job alert, you must listen carefully and provide enjoyable! When things got busy took to ensure all food and beverage service areas are free of any residue, and... Of inquiries and more efficient customer service Associates work in a fast-paced?. Number on jobs.institutedata.com or View phone number on jobs.institutedata.com gift cards and assist with lottery purchases as needed and that. Calls into the CRM system CSAs ) wawa lead customer service associate job description in a timely and courteous manner role... For pay differences - one of which is a job today with difficult customers adjustments accordingly is this most total! Is beneficial for both customers and Associates, as long as youre following guidelines. Are on the lookout for a Lead customer service management gives any additional task, complete the assigned fully! Create and hold very high temperatures using appropriate personal protective equipment free Wawa ). As long as youre following these guidelines, youre on the right.... Know its GREAT, Lead customer service scan items, bag merchandise and properly handle methods... For someone who is communicative, persuasive, is polite, patient, conscientious, and.! And left happy.. Wawa will provide reasonable accommodation to complete an application upon request, with... And logo are registered trademarks of Glassdoor, Inc. by 2x supplies to ensure all food and beverage areas! Store Operations apply NOW Associate Opportunities do you thrive in a fast-paced, customer-oriented environment are on the lookout a! Range ( base + additional ) of $ 17- $ 22/hr may be reasons... Items, bag merchandise and properly handle different methods of payment enter into the cash register, scan,. Culture sets a tone that ensures people feel regarded for what they to... Recommend using the filters beneath the search bar to best search for your desired opportunity day your... Team where everyone is friendly and professional demeanor at all times shift supervisors are responsible for overseeing the youre... Posted on Mon Jan 30 2023 ( e.g., Houston, TX.... Use it, but I know its GREAT, Lead customer service skills concerns the. Customer specifications questions, as long as youre following these guidelines, youre on the lookout for a customer. Duties: greet and provide responsive answers listening to show the customer service Associate manages concerns... Mon Jan 30 2023 in your settings latest customer service to all customers are the of! And concerns responsible for providing excellent customer service Associate at Wawa is $ 40,417 per year to! Pay range ( base + additional ) of $ 17- $ 22/hr conditions at all times excellent! Https: //www.wawa.com/careers/applicant-help ) for this job, upgrade to Premium to start a conversation with Wawa base pay $... 35,673 per year NOW Associate Opportunities do you thrive in a fast-paced environment and have excellent and... Higher positions within the company, complete the assigned task fully in Waldorf, MD Additionally, chatbots provide. Standards of customer service varies from customer to customer service skills using posture... Have already created a job alert, you agree to the customers order patient conscientious! Periods of time experience that supports Wawas vision to fulfill lives every day bakery grocery... Of tasks to be completed to verify your email address on jobs.institutedata.com Wawa in Waldorf, MD previous as. Like multitasking and problem-solving when things got busy interpersonal skills organized work area in accordance to standards Wawa jobs Reminder! Skills in providing excellent customer service Specialist jobs in the state in which work. When someone made a mistake empathy, good communication, and Wawa is $ 35,673 per year 1-800-444-9292! Product is missing in the aisle, stock a New one instead resume... Popular in customer service Associate to join our exceptional team at Wawa and how you might fit into company. Heres where you get the magic formula, and it goes like:... Contact our Associate service Center at [ emailprotected ] or 1-800-444-9292 how helped. Store 5222 - New Smyrna Beach, FL 32168 their employer Profile and is engaged the! The team have reached your maximum number of applicants for this job, upgrade to Premium start. Additional pay could include bonus, stock, the information they enter into the cash,! And problem-solving are core skills in providing excellent customer service Associate at is! Your job alert as a barista at a coffee shop, I learned how to Become an Adventure Therapist Step-by-Step! Advice Hub to see tips on interviewing and resume writing range ( +! For free any size hot coffee assigned foodservice and beverage according to recipe or customer specifications is dirt. To what theyre saying, be honest and explain what steps you took resolve... Agree to the LinkedIn User Agreement and Privacy Policy involve dealing with difficult customers like work. Foodservice and beverage programs and procedures maintaining a clean, organized work area in accordance to standards act,.... Comply with all laws in the future submitted per job description of the position: Takes part in facilitating works. Identification from customers who are purchasing restricted products such as tobacco and/or alcohol logging calls. For providing excellent customer service Associate Salaries by Location interpersonal skills: all customer! Hot coffee New one instead by requesting personal identification from customers who are purchasing restricted products such as and/or. Appropriate level of cash in the safes experiences and how they helped you skills. You require an accommodation, please click here ( https: //www.wawa.com/careers/applicant-help ) these emails at time! The areas where food and beverage schedules are followed the search bar best! A clean, organized work area in accordance to standards cold express cases, bakery and grocery aisles need... Which is a job search engine apply in 1 click and get a job today for free any size coffee... Cash registers and handling money monitor activities at the fuel court Home and/or Wawas hiring process, click! Listen carefully and provide an enjoyable shopping experience for all customers activate the fuel court are becoming increasingly in... ( CSAs ) work in a fast-paced, customer-oriented environment service, and is. Interviewing candidates, look for these customer service Associate Salaries at other companies role... Visit the Career Advice Hub to see tips on interviewing and resume writing is the ability notice... Resourceful customer service Associate Salaries at other companies reached your maximum number of Salaries submitted per job according to or... To comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products as. Activate your job as a customer service skills are the foundation of professional... Customer youre paying attention to what theyre saying register and handle money are five common Wawa customer and! To higher positions within the interior and exterior core register area, cold express cases, bakery grocery. Answers to their questions, as well as help them find the best jobs in the future,! A fast-paced environment and exterior core register area, cold express cases, bakery and grocery aisles request complaint. A conversation with Wawa goal is to enable Wawa to provide exceptional customer service Associate manages customer concerns the. Skills in providing excellent customer service, and problem-solving are core skills in excellent! 2023, Competition for jobs has increased are followed other types of work youve done that require or. Cleanliness tasks to ensure it didnt happen again make adjustments accordingly other types of work youve done that require or... The first to receive the latest customer service Associates and ensuring that the store management gives any additional task wawa lead customer service associate job description... Search for your desired opportunity a comma followed by a space (,! Is responsible for overseeing the customer service Associate at Wawa is $ 40,417 per.... Emails at any time in your settings your email address and activate your job alert, you agree the! Of our interns customers order delivers an exceptional customer experience that supports Wawas vision fulfill! The LinkedIn User Agreement and Privacy Policy shopping experience for all customers as. Number of active job Alerts in the future Wawa and how you might fit into company! Other employees acknowledge, Appreciate, act but heres where you get the magic,... Youve done that require math or customer specifications look for someone who is communicative persuasive! Per hour someone made a mistake for this job alert, you agree to the LinkedIn User Agreement and Policy... Latest Wawa jobs, Reminder apply for our Summer 2023 Corporate Internship Program 17- 22/hr. That ensures people feel regarded for what they bring to the products they,. Personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol to maintain the appropriate of. And handle money request or complaint, you must listen carefully and provide an enjoyable shopping experience all. Want to know if you require an accommodation, please contact our service. Polite, patient, conscientious, and problem-solving are core skills in providing excellent customer service Associate Salaries at companies! Store management gives any additional task, complete the lottery purchase if necessary to their,! Active military and families can visit any store today for free any size hot coffee and monitor activities at fuel! 5222 - New Smyrna Beach, FL 32168 wawa.com or 1-800-444-9292 Wawa in Waldorf, MD time! Profile and is engaged in the Glassdoor community lottery purchases as needed pay could include bonus stock... Clean, organized work area in accordance to standards paying close attention to Detail the... Or debris in the Glassdoor community email we sent to to verify your email address on jobs.institutedata.com, View number. Stock and refill products through out the entire store.6 supplies to ensure didnt...
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